Always provide your facility with full disclosure of your contact information including your name, address, land line phone number, cell phone number, email address and even alternates such as office or business address and phone as a secondary backup. Remember that this information is being collected and retained for your protection. It is not being sold or put on spam lists. Instead it is only used to contact you in case payment is missed. It is all about avoiding an auction to protect your property from disposal to pay back rent which may be far les than the value of your contents in storage.